FAQs

When will my order be processed?

Orders usually get processed within 1-3 business days. All orders are handled and shipped out directly from our suppliers. Please allow extra time for your order to be processed during holidays and sale seasons. 

All orders are shipped the day after the processing was completed. Please note that we don't ship on weekends.

 

How long will it take to receive my order?

We ship worldwide within 15 business days after your order gets processed.

 

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. 

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.